Privacy Policy

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Welcome to Cloud Gate Booking.

By accessing or using our website and services, you agree to these Terms and Conditions (“Terms”). These Terms outline your responsibilities and rights when using our site. If you do not accept these Terms, please refrain from using our platform.

Cloud Gate Booking is an independent booking assistance provider offering services such as slot reservations, scheduling, and cancellations. We collaborate with third‑party service providers to display availability and assist with bookings. We do not own, operate, or claim partnership with any external service providers.

By using this website, you confirm that you:

• Are 18 years of age or older
   
• Have the legal capacity to enter a binding agreement
   
• Will use this site solely for lawful, personal, and non‑commercial purposes
   
• Agree to provide accurate and current details when requested
   

Cloud Gate Booking offers:

• Slot search and availability comparisons
   
• Booking facilitation via independent third‑party providers
   
• Customer support through phone and email for scheduling‑related questions
   

Note: We are not the service providers. All bookings are fulfilled by third‑party providers.

By booking through our platform, you:

• Authorize Cloud Gate Booking to act as your agent for arranging bookings
   
• Understand that bookings are subject to the terms of each service provider
   
• Acknowledge that once confirmed, bookings may be non‑refundable or non‑changeable
   
• Are responsible for reviewing all booking details before final confirmation
   

We are not liable for:

• Delays, cancellations, or changes initiated by third‑party providers
   
• Missed reservations due to incorrect user‑provided information
   
• Issues related to personal documentation or identification
   

• All payments are processed securely through trusted third‑party payment processors
   
• Users are responsible for submitting accurate payment details
   
• Your bank may charge additional fees or apply currency conversions
   

• Refund eligibility is determined by the provider’s terms and conditions
   
• We will assist in initiating refund requests but cannot guarantee outcomes
   
• Service fees may apply for customer‑initiated cancellations or modifications
   

Note:

• Refund timelines may vary, typically ranging from 7 to 21 business days
   
• Cloud Gate Booking does not control or expedite provider refund decisions
   

You agree to:

• Provide truthful and complete booking information
   
• Use this platform for legitimate purposes only
   
• Avoid making speculative, fraudulent, or fake reservations
   

We reserve the right to cancel any booking or deny service at our discretion if suspicious or abusive activity is detected.

All content, including text, visuals, logos, icons, and site design, belongs to Cloud Gate Booking or its licensors and is protected by copyright and trademark laws.

You may not:

• Copy, reuse, or distribute any site material without prior consent
   
• Use our name, branding, or logo without written permission
   

Unauthorized use may result in legal action.

Cloud Gate Booking is not liable for:

• Delays, cancellations, or overbookings by third‑party providers
   
• Errors or omissions in third‑party data
   
• Indirect or consequential damages from using our services
   

Our total liability is limited to the amount paid for the affected booking.

We may link to external sites for user convenience. We are not responsible for the content or privacy practices of third‑party sites. Use such sites at your own risk and review their terms independently.

These Terms may be modified at any time without prior notice. Updates take effect immediately upon posting. Continued use of the site implies agreement with the revised Terms.

These Terms are governed by the laws of the state of Arizona (AZ). Any legal disputes will be resolved in AZ courts.

For questions or concerns regarding these Terms:
Email: support.cloudgatebooking@gmail.com
Website: www.cloudgatebooking.com